FAQS
What do I do if I have a burst pipe?
If a pipe has burst, the first step is to switch off your mains and stop using any water in your home, including your taps, showers, and dishwashers. The next step is to call our plumbing team. We'll talk you through everything you need to know until our 24 hour plumber arrives and fixes your pipes.
What do I do if my drains are blocked?
Blocked drains can go from a nuisance to a major problem very quickly, especially when they affect your toilet. If you notice signs of a blocked drains like gurgling sounds or water draining away slowly, get in touch with our plumbers asap. DIY fixes are unlikely to fix the true cause of the problem - this is particularly true of blockages caused by tree roots - and there's a risk you'll create further damage.